Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
However, please be aware that restricting or blocking cookies set on a website may impact the functionality or performance of the website or prevent you from using certain services provided through the website. It will also affect our ability to update the website to cater for user preferences and improve performance.
Google Analytics is an industry-standard web analytics platform that provides us with statistical insight into website visitor behaviour and interaction, while Google AdWords provides (amongst other services) remarketing services to advertise to previous visitors to our site.
For example, you may see ads on Google or other websites, in the form of an advertisement on the Google search results page, or on a site in the Google Display Network, because we contract with Google and other similar companies to target our ads based on information we or they have collected.
For Further details on how Google Analytics manages privacy, please click here.
You can opt-out of the Google Analytics Advertising Features by clicking on Google’s Ad settings page, and following the instructions.
We use Hotjar to better understand our users’ needs and to optimise this service and experience.
Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
Hotjar stores this information in a pseudonymised user profile, which means the information can only be identified with additional information. This information will never be used to identify individual users or to match it with further data on an individual user.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We use Content Square to better understand how our website users interact with us.
Content Square is a solution which aggregates usage and frequency data to improve user experience of our websites.
The statistics created are anonymous.
To be excluded from this monitoring, please click here.
Adalyser is used to track the effectiveness of our TV advertising. It does this by combining anonymous web data (sessions, pages views, conversion timings) with TV advert air time data. Adalyser does not collect any personally identifiable information.